#58349: "Trying to reset my password results in "unknown email address" for my Premier account"
Kāds ir šis ziņojums?
Kas notika? Lūdzu izvēlies no zemākredzamajiem
Kas notika? Lūdzu izvēlies no zemākredzamajiem
Lūdzu, pārbaudiet, vai par šo pašu tēmu jau ir ziņojums
Ja jā, lūdzu, balsojiet par šo ziņojumu. Ziņojumiem ar vislielākajām balsīm tiek dota PRIORITĀTE!
| # | Status | Votes | Game | Type | Title | Last update |
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Detalizēts apraksts
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• Lūdzu nokopē/ielīmē kļūdas ziņu, ko redzi ekrānā, ja tāda ir.
Unknown email address when trying to recover the password for my account.
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• Lūdzu paskaidro, ko Tu vēlējies darīt, ko Tu izdarīji un kas notika
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kāda ir Tava pārlūkprogramma?
Google Chrome v97
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• Lūdzu iekopē tekstu, kas redzams angļu, nevis tavā valodā. Ja Tev ir ekrānuzņēmums, kurā redzama kļūme (laba prakse), vari izmantot Imgur.com , lai to augšupielādētu un kopētu/ielīmētu saiti šeit.
Unknown email address when trying to recover the password for my account.
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• Vai šis teksts ir pieejams tulkošanas sistēmā? Ja jā, vai tas ir ticis tulkots pēdējo 24 stundu laikā?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kāda ir Tava pārlūkprogramma?
Google Chrome v97
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• Lūdzu, paskaidrojiet savu ieteikumu precīzi un kodolīgi, lai tas būtu pēc iespējas vieglāk saprotams.
Unknown email address when trying to recover the password for my account.
• Kāda ir Tava pārlūkprogramma?
Google Chrome v97
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• Kas tika attēlots ekrānā, kad Tu tiki bloķēts (tukšs ekrāns? Daļa no spēles interfeisa? Ziņa par kļūdu?)?
Unknown email address when trying to recover the password for my account.
• Kāda ir Tava pārlūkprogramma?
Google Chrome v97
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• Kura noteikumu daļa netika ņemta vērā BGA versijā?
Unknown email address when trying to recover the password for my account.
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• Vai noteikumu pārkāpums ir redzams spēles atkārtojumā? Ja jā, tad kurā gājienā?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kāda ir Tava pārlūkprogramma?
Google Chrome v97
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• Kādu spēles darbību Tu vēlējies veikt?
Unknown email address when trying to recover the password for my account.
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• Ko tu dari, lai panāktu šo spēles darbību?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. -
• Kas notika, kad veicāt šo darbību (kļūdas paziņojums, spēles informācijas paziņojums,...)?
• Kāda ir Tava pārlūkprogramma?
Google Chrome v97
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• Kurā spēles solī problēma parādījās (kas bija tā brīža spēles instrukcija)?
Unknown email address when trying to recover the password for my account.
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• Kas notika, kad mēģinājāt veikt spēles darbību (kļūdas paziņojums, spēles informācijas paziņojums,...)?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kāda ir Tava pārlūkprogramma?
Google Chrome v97
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• Lūdzu aprakstiet radušos problēmu. Ja Tev ir ekrānuzņēmums, kurā redzama kļūme (laba prakse), vari izmantot Imgur.com , lai to augšupielādētu un kopētu/ielīmētu saiti šeit.
Unknown email address when trying to recover the password for my account.
• Kāda ir Tava pārlūkprogramma?
Google Chrome v97
-
• Lūdzu iekopē tekstu, kas redzams angļu, nevis tavā valodā. Ja Tev ir ekrānuzņēmums, kurā redzama kļūme (laba prakse), vari izmantot Imgur.com , lai to augšupielādētu un kopētu/ielīmētu saiti šeit.
Unknown email address when trying to recover the password for my account.
-
• Vai šis teksts ir pieejams tulkošanas sistēmā? Ja jā, vai tas ir ticis tulkots pēdējo 24 stundu laikā?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kāda ir Tava pārlūkprogramma?
Google Chrome v97
-
• Lūdzu, paskaidrojiet savu ieteikumu precīzi un kodolīgi, lai tas būtu pēc iespējas vieglāk saprotams.
Unknown email address when trying to recover the password for my account.
• Kāda ir Tava pārlūkprogramma?
Google Chrome v97
Ziņojuma vēsture
Finally the 3rd email many days later magically went into the inbox.
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
Pievieno kaut ko šim ziņojumam
- Cita galda ID / gājiena ID
- Vai F5 atrisināja šo problēmu?
- Vai šī problēma parādās vairākas reizes? Katru reizi? Nekonkrētās reizēs?
- Ja Tev ir ekrānuzņēmums, kurā redzama kļūme (laba prakse), vari izmantot Imgur.com , lai to augšupielādētu un kopētu/ielīmētu saiti šeit.
